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[UI5 Dialog]: Incompability with SAP Web Assistant #11508
Description
Bug Description
Hi UI5 team, as can be seen in the screenshot, we have the following problem: We use SAP Web Assistant (to the right of the screenshot) to highlight different buttons in our UI. However, once we open a dialog in the main screen, the dialog overshadows everything including the Web Assistant. This used to not be the case as we were also able to highlight buttons in the dialog once that is opened.
Affected Component
UI5 Dialog
Expected Behaviour
Even with a dialog open the Web Assistant should still be working fine and highlight elements like the screenshot below suggests.
Isolated Example
None
Steps to Reproduce
Unfortunately, I don't have an isolated example, but hope you might have a system that is connected with the SAP Web Assistant - as there are agreements that UI5 should be compliant with it.
Log Output, Stack Trace or Screenshots
No response
Priority
None
UI5 Web Components Version
2.10.0
Browser
Chrome
Operating System
macOS
Additional Context
No response
Organization
SAP
Declaration
- I’m not disclosing any internal or sensitive information.
Activity
Valkanister commentedon May 13, 2025
Hello @xqtion,
Please clarify whether your question is regarding the SAPUI5 Dialog or judging by the screenshot Popover. Or you mean the UI5 WebComponent Dialog.
If you mean SAPUI5, then open an dev incident. If you use WebComponents, please isolate a sample i.e. in StackBlitz or similar platform for creating samples/mini apps.
Kind regards,
Georgi
SAP Development Support
xqtion commentedon May 13, 2025
Hi Georgi @Valkanister (somehow cannot tag you),
sorry for the unclear screenshots, so for Screenshot #1 we would have the UI5 WebComponent Dialog in the middle (framed red) that will be in front of everything - hence the SAP Web Assistant on the right turns grey (also framed red).
In Screenshot #2, the SAP Web Assistant has the proper white color (framed red) and would be able to identify elements as shown with the Edit Label.
The problem here is that I don't think embedding the SAP Web Assistant can be accomplished in a mini app. Let me know if I can contact you via mail or whatsoever to show it directly in our app.
Valkanister commentedon May 13, 2025
Hello @SAP/ui5-webcomponents-topic-core ,
Please contact the reporter and clarify how to properly use the Web Assistant in this case.
Kind regards,
Georgi
SAP Development Support
nnaydenow commentedon Sep 23, 2025
Hi @xqtion,
As far as I found the issue was addressed within the SAP Web Assistant using https://sdk.openui5.org/api/sap.ui.core.Popup#methods/sap.ui.core.Popup.setWithinArea.
Could you confirm that the issue is no longer reproducible?
Regards,
Nayden
github-actions commentedon Oct 15, 2025
Hello, everyone! The issue has been inactive for 21 days. If there are still questions or comments, please feel free to continue the discussion. Inactive issues will be closed after 7 days!
github-actions commentedon Oct 22, 2025
Hello, everyone! The issue has been inactive for 28 days, so I am closing the issue.