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Adding picture from gallery leads to error message #91

Description

@SimonaIvanovaPetrova
accesstogallery-error.mp4

Description
User is not able to add picture from gallery when creating a new signal /adding picture in a comment.
Severity:
-Critical when the user took a picture and is adding the signal details on the go.
-Major when the user is near and can go and make new pictures with the camera option.

Steps to reproduce:
1.Open application and login with valid credentials
2.Click on create new signal
3.Add a picture by selecting "Choose existing"

Expected result
After the user permits access to his gallery he can select a picture and complete the signal.

Actual result
The user was not asked to give permission to gallery and an error message is shown:
"Sorry we could not open the gallery without your permission.",

Test data on 2 mobile devices(same results):
Version 5.4.3
Device1 - POCO F4 GT (1080 x 2400)px
Android version- 14 UKQ1.240624.001
Device2 - Realme C55 (1080 x 2400)px
Android version- 13

In addition :
I hope more people use your application to help animals in need.
Thank you and you team for putting effort in something so meaningful!

Activity

  1. BurningAXE commented on Feb 18, 2026

    @BurningAXE
    Member

    Thanks for submitting! Both the Android and iOS apps will soon be completely rewritten so hopefully these bugs will be gone. We will appreciate testing help when the new versions are released!

  2. SimonaIvanovaPetrova commented on Feb 21, 2026

    @SimonaIvanovaPetrova
    Author

    Great news ! I would be more than happy to help :) .

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