Error getting token

[briankingery87]

I keep getting this error and all I've done is replace the username and password variables.

Traceback (most recent call last):
File "C:\Users\brian.kingery@vdot.virginia.gov\Desktop\Kingery\Python\itemSizeCSV\itemSizeCSV.py", line 34, in
t= ItemCounterHelper.agolAdmin(user,pw)
File "C:\Users\brian.kingery@vdot.virginia.gov\Desktop\Kingery\Python\itemSizeCSV\ItemCounterHelper.py", line 22, in init
self.__token, self.__ssl= self.__getToken(username, password)
File "C:\Users\brian.kingery@vdot.virginia.gov\Desktop\Kingery\Python\itemSizeCSV\ItemCounterHelper.py", line 75, in __getToken
return jres['token'],jres['ssl']
KeyError: 'token'

Any thoughts?

[nohe427]

Which script/sample are you using?

Additionally, it looks like you are getting an error in finding the token key returned from the itemCounterHelper.py file. This would more than likely mean that your username and password are incorrect and it is returning an error message that is JSON formatted rather than returning the expected key, 'token'

[briankingery87]

I am an admin in my group and my username and password are correct. I am using this script...

https://github.com/Esri/developer-support/tree/gh-pages/python/general-python/export-feature-service-item-size-CSV

[nohe427]

Have you tried capturing the response through Fiddler to see exactly what is returned while running the script?

[nohe427]

@briankingery87 - Just tried this with my own username and password, it looks like usernames are case sensitive. Can you login to ArcGIS Online and check the casing of your username? This may resolve the issue.

[briankingery87]

It was the case sensitivity. It's currently running now so lets see what comes from it, fingers crossed!

[nohe427]

@briankingery87 - I look forward to hearing the results.

[briankingery87]

Worked like a charm. I am going to do the export users and a couple other ones later.

[nohe427]

@briankingery87 - Great! Can we go ahead and close this issue as it seems we have resolved it?

[briankingery87]

Yes, thank you for the help