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[Bug]: ZZZ after start only black screen #899

Description

@DonTMover

Affected Version

Collapse 1.84.4 Stable

Bug Behavior

This is the first time I run the game through this launcher and it opens in windowed mode, which is empty, after checking the files and restoring them, nothing has changed, I downloaded the game through the launcher itself

I also attach the log file

log-2026-08-07-sta1.84.4-id1-10-14-30.log

Expected Behavior

After clicking "Start Game", the game would also open, but there would already be at least something in the window.

Steps to reproduce

2026-08-07.12-03-40.mp4

Related Issues

No response

Screenshot(s)

https://github.com/user-attachments/assets/936573bb-e21c-4f6d-83ec-f499227a32ae
First start collapse after install

Additional Information

No response

Activity

  1. added
    Needs TriagingThis issue needs the developer's attention to sort & prioritize.
    on Aug 7, 2026
  2. DonTMover commented on Aug 7, 2026

    @DonTMover
    Author

    I tried to run the already downloaded version through the standard hoyo play and got the same thing, which means that it's a variant of the game downloaded from your launcher.

  3. bagusnl commented on Aug 7, 2026

    @bagusnl
    Member

    Try to do Full check instead of the default Quick check, on both the game repair and cache update

    Image Image
  4. DonTMover commented on Aug 7, 2026

    @DonTMover
    Author

    I've already tried the full scan from hoyo play and collapse launcher in the same way, now I'll try what you said.

  5. DonTMover commented on Aug 7, 2026

    @DonTMover
    Author
  6. DonTMover commented on Aug 8, 2026

    @DonTMover
    Author

    By downloading through the official Hoyo Play the game works

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