Help understanding incomplete status for run

[V (vasanth-asokan)]

I have a langsmith trace that shows a streaming OpenAI call (via langchain) get logged in langsmith as incomplete. On my server, the call never completed, there were no timeouts, exceptions as far as we can tell. I do have timeouts set on the langchain call (90 seconds).

Does anyone know what INCOMPLETE means in langsmith parlance? I did a quick search on the langsmith docs and did not see run statuses being cataloged anywhere. I don't see any additional info that's illustrative in the Metadata tab in the langsmith UI for this run.

[Hugo (hugobiais)]

Has anyone figured out why this happens?

[Hirotaka Miyagi (MH4GF)]

I want to know what this status means too!

[Novaware (novaware-io)]

This happens to some of my langgraph too, any idea why?

[Mike Green (mikegreen)]

Had this problem with basic implementation in a Cloudflare Worker...
In my case, the req would hang out at "Pending" for an hour then "Incomplete"

Still can't find this in the docs, but appears to be explained/solved
#1875 (comment)